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Welcome to Hevercourt

Hevercourt is a family owned care home that has been operating for over 30 years near Gravesend. The home was previously owned by Kent Community Housing Trust and Avante Partnership. It was acquired by the current owners in January 2016 with a view to expanding the home and improving operations.

The home prides itself on delivering quality care in a safe environment, and enjoys an enviable reputation in the local community. We aim to enable older people to continue living as independently as possible by giving them care and support consistent with their needs. Hevercourt is registered with the Care Quality Commission to offer care for up to 46 residents. The last inspection was carried out in November 2016 when it was rated “Good” in all categories. Click here to see a copy of the report.

There are 46 single rooms, and several lounges and communal areas. The home boasts lovely outdoor gardens easily accessible from the lounge and dining areas. The lawns and safe walking areas safe for residents to wander in and enjoy the afternoon sunshine. All the rooms are individually furnished and residents are welcome to bring in their own furniture and prized possessions.

The home is a member of KICA – Kent Integrated Care Alliance. This industry association of care providers gives support and guidance for providers, and negotiates with Kent County Council on issues such as fees, services and contracts.

Food and Drink

Food & Drink

The kitchen is run by our Cook, assisted by a team of assistants. Where possible we use local suppliers to ensure fresh produce and to be a part of local communities. Teas and snacks are served throughout the day and residents are always welcome to request a special treat. Residents' birthdays are celebrated with a cake (and a small sing-song) and friends are always welcome to join in. The menu changes every four weeks, and with the seasons. Staff are trained to work with residents and families around allergen issues and dietary request such as soft foods.

Activities

Activities

The home focusses on the wellbeing of all residents. The dedicated wellbeing coordinator is assisted by ad hoc groups and outside activities that supplement the in-house programs. As far as possible, care staff are encouraged to be involved in wellbeing issues. This can involve one-to-one chats, life history discussions, newspaper readings etc. Residents appreciate the attention of care staff who know the resident well. Outside activities include singers and entertainers, pat-dog therapy, school choirs, church choirs and services, and charity events such as cup-cake making. We strive to provide rounded and varied options that meet each residents' needs.

Quality Care

Quality Care

Every resident is in the home because they need some level of care. Through regularly updated assessments we ensure that each individuals' care needs are being met with a combination assisted care and independent tasks that the resident can perform. Maintaining independence is a key strategy. Residents are encouraged to stay mobile, to participate socially and to help themselves whenever possible. Medications pay a key part in the overall care strategy. Working with local GPs we review medications on a regular basis, trying to ensure the lowest possible medical input while still meeting medical needs.

Recent News

New Administrator joins

We are pleased to welcome Clare Wilde as the new home Administrator.  Clare has extensive experience in a variety of industries and will be a great asset to the home.  

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New Management Team Achieves "Good" CQC rating

The owners are proud to announce that Diane, Carol and the whole team achieved a "Good" CQC rating in their first inspection under new ownership. The rating is reward for the hard work put in to ensure...

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Hevercourt acquired by Stephen & Julia Gilmour

Hevercourt was acquired by Stephen & Julia Gilmour in January 2016 from Avante Partnership. The Gilmour's own two other care homes in Kent, Hartley...

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